Employment Type:

Full time

Shift:

Day Shift

Description:

Provides compassionate patient care in a general surgery/office setting to include communication with patients, families and physicians. Assists with procedures and patient care tasks as needed.

ESSENTIAL JOB FUNCTIONS:

• Possesses knowledge and understanding of physical and emotional processes in the surgical patient.

• Initiates patient’s visit with patient assessment and vital signs; prepares patients for examinations.

• Excels at providing outstanding compassionate care and consistently expresses awareness and sensitivity to patients needs.

• Assists in communication and education of patients and family members.

• Communicates in a prompt, professional, and efficient manner with physicians, pharmacies and hospital departments such as laboratory, scheduling and the operating room.

• Promptly reviews phone messages and responds to patient concerns, answers questions and provides support.

• Efficiently and calmly handles emergency situations

• Exhibits excellent organizational skills and consistently screens and follows-up on patient test results; assists in tracking patient follow-up visits; promptly notifies physician of any abnormalities.

• Assists with procedures and patient care tasks as needed.

• Effectively processes specimens for laboratory and pathological evaluation.

• Competently performs basic tasks such as suture removal, splinting and casting.

• Coordinates patient care needs, which may include but are not limited to consultative visits, ancillary service visits, social work consultation and financial liaison consults.

• Coordinates clinic/OR schedules with Iowa Ortho staff and physicians and assists in surgery as applicable.

• Obtains Prior Authorizations as appropriate for surgeries.

• Gathers patient data including radiological exams and pathologic, laboratory, and radiological reports; diligently performs appropriate documentation in the medical record.

• Assist patients with medically necessary insurance forms, family leave paperwork and other pertinent documentation.

EDUCATION: Graduate of an accredited school of nursing (RN or BSN). Maintains BCLS certification at the health care provider level.

EXPERIENCE: Experience in a clinic setting preferred. Surgical experience in the operating room, recovery room or surgical ward helpful. Experience with Meditech preferred. Orthopaedic background with casting experience extremely beneficial

LICENSURE: Current license the State of Iowa required.

QUALIFICATIONS:

• Must be a team player and able to adapt to changes

• Possess excellent communication and customer service skills

• Displays a professional manner and image

• Demonstrates autonomy, initiative and responsibility

• Able to prioritize and perform multiple tasks

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran